We partner with companies that offer strategic value, driving benefit to our members and mission.
Our focus is on making members' lives easier rather than investment horizons and exit timelines.
Introductions are made to USAA lines of business that are often active in the growth of your portfolio.
Areas of Focus
USAA strategically invests in four key focus areas:
Technologies relating to payments, lending, investing, etc. that enable USAA to provide simpler, more effective financial solutions for its members.
Security, Data, and AI
Systems enabling secure authentication and identity management systems plus fraud prevention, personalization, underwriting and risk detection and avoidance.
Technologies enabling connected cars, homes and wearables that are transforming the future of our insurance products: auto, property, life and health.
Solutions enabling member and employees including communication technologies, operational capabilities (Cloud, Containerization, DevOps, etc.) and distribution/mobility platforms.
We invest from $1M to $20M and the average is between $1M and $10M. Our ownership percentages are usually below 20% and we invest from a $330M balance sheet allocation.
Intellectual Property Commercialization
With a portfolio of 30 investments USAA Corporate Development has a well-defined process for closing investments efficiently.
CafeX helps companies interact with their customers in new and innovative ways. From customer acquisition through to transaction & service, CafeX adds value to enterprises' existing contact center and communications systems by delivering next-generation software solutions to transform customer experience management across smartphone, tablet, desktop and other digital channels.
Delivers industry-specific AI solutions for financial services, healthcare, and digital commerce markets that drive customer engagement and conversion. The solutions, built on CognitiveScale's Cortex augmented intelligence platform, emulate and extend human cognitive functions by pairing people with machines.
Developed Senselytics, an autonomous personalization solution for mobile marketers. Using contextual information derived from smartphone sensors and services, Context360 software provides brand marketers with direct access to insights into user interests, status, motion patterns and trends, and automates the process of engaging with them at the most contextually relevant moments in their daily journeys.
ID.me is a digital identity network that allows consumers to prove who they are online while controlling how their information is shared with brands. For participating organizations, ID.me acts as a trusted intermediary, capable of verifying consumer identity and group affiliations in real-time. This allows brands to ensure a consistent customer experience across offline and online channels while reducing costs, fraud and security risks associated with manual verification. ID.me has partnered with leading brands, including Under Armour, Overstock.com, Uber, Jockey and dozens more across a wide spectrum of retail categories. ID.me's plug-in technology works with the leading ecommerce platforms, including Magento, Demandware and Spree.
Provides Java virtual machine (JVM) application development platforms for building microservices and fast data applications. With the Lightbend Reactive Platform, developers can create message-driven applications that scale on multicore and cloud computing architectures by using technologies like Lagom, Play Framework, Akka, Apache Spark, Scala, and Java.
MX, formerly MoneyDesktop, develops omnibanking technologies that enable partners and financial institutions to break down silos and drive customer-centric banking relationships. MX brings financial management and transactional banking features together in a single native cross-platform app. The company also offers a data API that integrates seamlessly with current apps, enabling the omnichannel experience users crave.
Narrative Science transforms data into high-quality editorial content. The company's technology application generates news stories, industry reports, headlines and more at scale and without human authoring or editing. Narratives can be created from almost any data set, be it numbers or text, structured or unstructured.
Personal Capital is a next-generation financial advisor, aiming to give individuals with complex financial lives a better way to manage their financial lives. Personal Capital offers a digital wealth management service that combines a free financial dashboard to gather and analyze financial data, with a financial advisor to help manage investments.
Precision Hawk is an unmanned aerial systems and remote sensing company founded in 2010. The company provides an end-to-end solution for aerial data gathering, processing and analysis to provide actionable information to clients across a wide range of civilian industries. The team is comprised of professionals with backgrounds in remote sensing, unmanned aircraft operations, software development, data processing and GIS systems development.
Prosper is a peer-to-peer lending marketplace that connects people who want to invest money with people who want to borrow money. On Prosper.com, borrowers list loan requests between $2,000 and $25,000, and individual lenders invest as little as $25 in each loan listing they select. The unsecured personal loans are used by Prosper borrowers for a variety of purposes including paying down high interest rate debt and helping with small business funding.
RepairPal is the only trusted nationwide auto repair network with approximately 1,500 RepairPal Certified shops. RepairPal is transforming auto repair, qualifying only the best shops, and empowers the consumer, educating them about their vehicles while directing them to quality shops. RepairPal is the #1 auto repair website with approximately 4 million unique visitors per month.
Robin Systems is focused on reinventing IT infrastructure for an increasingly data-centric world. Robin is pioneering the creation of the industry's first data-centric compute and storage containerization software to help enterprises accelerate, consolidate, and simplify their modern data applications. Robin's software significantly improves the performance of modern data applications, helping enterprises boost application performance while reducing spend.
Roost has developed a connected platform that delivers the ultimate in installation simplicity and the most affordable way for consumers to enter the smart home space. Roost's initial hardware solution, the Roost Smart Battery for smoke alarms, addresses a disruptive retrofit opportunity to transform any existing smoke alarm that uses a 9V battery into a smart smoke alarm.
Roostify has developed a web and mobile service that benefits agents, lenders and homebuyers. Roostify lets loan officers and borrowers seamlessly share and track critical information in the mortgage application and closing process. The company's secure interface improves client responsiveness and reduces cycles for loan officers, while giving buyers visibility into every step of their loan and home closing, prevents delays in the overall contract-to-closing process.
Cloud-based, productized insurance core platform that enables carriers to easily and efficiently manage complex interactions throughout the lifecycle of policies, whether single line, single state or multi-line, multi-country. The platform supports underwriting, policy administration, claims, billing, reporting, and more.
TrueCar is an automotive solutions provider focused on changing how cars are sold by helping qualified dealer partners to gain incremental market share and reduce costs. TrueCar.com is a transparent, visual publisher of new car transaction data. TrueCar.com price reports help both dealers and consumers to agree on the parameters of a fair deal by providing an accurate, comprehensive and simple understanding of what others actually paid for the identically equipped new car over the last 30 days both locally and nationally. TrueCar works with a nation-wide network of Certified Dealers that provide up-front, no-haggle, competitive pricing to assist some of the nation's largest and most well respected membership and service organizations to meet the auto buying needs of their members and customers. TrueCar became a publically traded company in May 2014.
STOCK TICKER (NASDAQ): TRUE
Vast, founded in 2005, connects buyers and sellers of cars and homes through data-driven discovery experiences. CarStory.com, the company's consumer marketplace, utilizes a data platform to understand consumer intent and match each shopper with the right vehicle. It now curates over 3.5 million unique vehicles via a network of over 6,000 participating dealerships nationwide.
Commerce Ventures is a venture capital firm with a unique and strategic blend of leading entrepreneurs, senior executives and corporates from its focus sectors (mobile, retail, payments, digital marketing). In addition to providing capital, the firm is committed to helping portfolio companies succeed in scaling their commerce-related innovations.
Fraser McCombs Capital (FMC) is a venture and growth equity investment firm focused on automotive technology. FMC was created to bring capital and support for entrepreneurs in a traditionally underserved industry. By leveraging a deep knowledge base, FMC develops connections between key players in the sector and their portfolio companies. Its investors also represent some of the most influential companies in the industry, including finance & insurance companies, software and hardware suppliers, dealers & distributors, and providers of fleet management and information services.
InCube is a venture firm that invests in and nurtures promising life sciences companies. Its mission is to identify extraordinary innovations that solve unmet clinical needs for large patient populations, and help bring those innovations to market. InCube Ventures is the venture arm of InCube Labs, a research and development lab located in Silicon Valley and San Antonio.
Montage Ventures is a venture capital firm focused on investing at the gap between Angel and Series A rounds in financial services, e-Commerce and healthcare opportunities. The firm engages with start-ups early and empower them, from the idea creation moment to expansion stage to fully scaled and thriving.
Nyca Partners is a venture capital and advisory firm exclusively focused on financial technology, aiming to help entrepreneurs transform payments, credit models, and financial infrastructure. Nyca has experience and deep connections in both finance and technology, which help provide a unique perspective and facility to help entrepreneurs transform payments, credit models, digital advice, and financial infrastructure.
The Entrepreneurs' Fund (TEF) is a Silicon Valley based, early stage venture fund solely focused on Web 2.0 Software startups. TEF Managing Directors have each spent at least 20 years in business-to-business software. Cloud-based cognitive systems are designed to analyze structured and unstructured information in order to learn from their interactions with data and humans — essentially continuously re-programming themselves, just like the human brain.
Automatic turns almost any car into a connected car. By pairing Automatic's connected car adapter and apps for iPhone, Android, and web, drivers are able to enhance their driving experience with a host of connected services on the Automatic platform. Automatic helps customers drive safer and smarter-with applications that diagnose engine trouble, detect accidents and send emergency response, and help customers save money on driving.
Care.com offers a service used by families seeking care providers, providing a place to easily connect with care providers, share caregiving experiences and get advice. The company helps families address the lifecycle of care needs they go through - child care, senior care, special-needs care, tutoring, pet care, housekeeping and more. Care.com also provides tools and information to help families make safer and more informed decisions throughout the search and hiring process, including monitored messaging, access to background checks, recorded references, and an online safety guide. Care.com became publicly traded in Jan 2014.
Cartera Commerce is a provider of card-linked marketing solutions that increase revenue and customer loyalty for merchants, banks, card issuers and loyalty programs. For merchants, Cartera powers OfferLink, a card-linked advertising network that markets offers to consumers - including active, linked cards - to help acquire and retain customers. For banks, card issuers and loyalty programs, Cartera provides a card-linked offer platform that powers personalized in-store and online shopping programs to build consumer engagement, maximize card spend and create new revenue streams. Cartera's platform delivers card-linked offers via multiple digital marketing channels including Websites, online banking, email, mobile, social media and browser apps.
A cloud-based service called MindMeld that enables companies to build intelligent voice interfaces for any application or device. Nearly 1000 companies use this service to power next-generation, voice-driven experiences that enable users to quickly find and navigate information in a range of applications.
Saffron Technology brings the simplicity of brain-like thinking to big data analytics. Based on "associative memory" — the same way brains remember connections and similarities in the world around us – Saffron develops and delivers Anticipatory Sense-Making and Predictive Analytics to help businesses exploit data driven intelligence to drive new and greater value to their customers. Saffron's Natural Intelligence Platform is a market-proven cross-industry analytics platform that supports real-time sense-making, decision support, and experience-based prediction. Its Customers apply Saffron to MRO decision support, predictive CRM, risk intelligence, security threat intelligence, and market intelligence. Saffron works with "big data" – high velocity, complex, unstructured data sources – and provides the agility needed for non-stop incremental learning and adaptation. Saffron was acquired by Intel in Oct 2015.